Compliance
Compliance Information
At STORM of London Ltd, we are committed to upholding high standards of product safety, environmental responsibility, and regulatory compliance. This page provides information on our adherence to key UK regulations.
Product Security and Telecommunications Infrastructure (PSTI) Act Compliance
STORM of London Ltd is committed to ensuring the security of our connectable products in line with the UK's Product Security and Telecommunications Infrastructure (PSTI) Act 2022 and its associated regulations. We take the security of your devices seriously and have implemented measures to meet the required security standards.
Key Security Measures:
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Passwords & Credentials:
Our smartwatches are designed to ensure secure access without relying on universal default passwords. This makes use of Secure Bluetooth Pairing processes between the smart device and a companion app that manages authentication. -
Vulnerability Disclosure Policy (Reporting Security Issues):
We encourage the reporting of any potential security vulnerabilities found in our connectable products.- How to Report: If you believe you have found a security vulnerability in one of our products, please report it to us immediately via email at: security@stormlondon.com.
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What to Include: To help us investigate effectively, please include as much information as possible, such as:
- Product name and model (if applicable)
- A detailed description of the potential vulnerability
- Steps to reproduce the vulnerability (if possible)
- Any relevant screenshots or supporting information
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Minimum Security Update Periods:
STORM of London Ltd is committed to providing support for our connectable products for a set minimum period of time.
The defined minimum support period will be provided for each relevant product is available:- On the respective product page on our website.
- And/or within the product documentation supplied with the product.
Our Statement of Compliance for relevant products, as required under the PSTI Act, accompanies each product. For further information regarding our product security measures, please refer to the product documentation or contact our customer support team.
Current Known Issues: None
Please find the relevant PSTI statement for our range of smartwatches below
Waste Electrical and Electronic Equipment (WEEE) Regulations
STORM of London Ltd is committed to meeting the requirements of the Waste Electrical and Electronic Equipment (WEEE) Regulations. These regulations aim to reduce the amount of WEEE that goes to landfill and encourage recycling and reuse.
For full details please visit our WEEE page
Contact Us
If you have any general questions about our compliance policies (other than reporting security vulnerabilities, for which please use the dedicated contact above), please feel free to contact us via our main contact page.