STORM GUARANTEE
STORM 2-Year Guarantee
The STORM guarantee covers manufacturing defects for 2 years from the date of purchase, provided it has been sold by an authorised dealer. Within this period, your watch will be repaired free of charge (excluding a standard handling/transportation fee).
Covered
- Movement & Mechanism (provided it has not been damaged by moisture/water on a non-water-resistant watch).
- Manufacturing defects present at the time of purchase.
Not Covered
- Batteries, glass, case, straps, clasps, and winders.
- Accidental damage, misuse, or inexpert/unauthorised repair.
- Water penetration through misuse, or on non-water-resistant models.*
- Discolouring or wear occurring through normal usage.*
* For detailed guidance on preventing wear and water damage, please refer to our Care and Maintenance guide.
Some selected STORM watches have been designed and developed as collector's items, featuring complex and/or shutter mechanisms. Due to their delicate nature, extra care must be taken while wearing or operating them. We recommend these models be serviced at regular intervals to ensure trouble-free operation. Note: The battery in your STORM watch is a standard size and can be replaced by most high street jewellers or our service department.
Important Requirements
To claim a free-of-charge service under this guarantee, you must provide the original sales receipt and guarantee document with the watch. If you are unable to provide these, standard service charges will apply.
This guarantee does not affect your statutory rights.
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